John Spitzer
About John Spitzer
John Spitzer is a Customer Technical Support professional with extensive experience in software design and quality engineering. He has worked at Hewlett-Packard for over 18 years and has been with Free Geek since 2012, focusing on improving enterprise server applications.
Work at FreeGeek
John Spitzer has been employed at FreeGeek since 2012, serving as a Customer Technical Support representative. In this role, he provides assistance and solutions to customers, focusing on enhancing user experience and resolving technical issues. His tenure at FreeGeek spans over 12 years, during which he has contributed to the organization's mission of promoting technology reuse and digital literacy in the Portland, Oregon area.
Previous Experience at Hewlett-Packard
John Spitzer worked at Hewlett-Packard for a total of 18 years in various roles. He began as a Software Quality Engineer from 1987 to 1993, followed by a position as a Software Design Engineer from 1993 to 2005. After a brief period as a Technical Support Engineer from 2005 to 2007, he gained extensive experience in software development and technical support, focusing on enterprise server computer systems.
Education and Expertise
John Spitzer studied Computer Science and earned a Bachelor of Science degree from California State University-Hayward. He also attended De Anza College and Foothill College, where he further developed his technical skills. His educational background supports his expertise in designing, developing, and generating fixes for operating system software, particularly for enterprise server applications.
Volunteer Experience
From 2007 to 2010, John Spitzer volunteered at the Children's Discovery Museum of San Jose as an Exhibit/Floor Volunteer. In this role, he engaged with visitors and supported the museum's educational initiatives. His volunteer work reflects his commitment to community involvement and education.
Technical Contributions and Projects
John Spitzer has led project teams in designing and implementing enhancements to server operating system components. He has focused on driving improvements to enterprise server applications, which have resulted in reduced field support costs and improved customer satisfaction. Additionally, he designed and implemented enhancements for a Windows OS application that manages hardware and software-based controllers.