Hannah Mc Dowell
About Hannah Mc Dowell
Hannah McDowell is a Customer Success Manager at Freestar, where she has worked since 2023. She has a background in marketing and operations, with previous roles at Dripify and Lincoln Property Company, and holds a Bachelor's Degree in Marketing from Texas Tech University.
Work at Freestar
Hannah Mc Dowell currently serves as a Customer Success Manager at Freestar, a position she has held since 2023. In this role, she focuses on enhancing client engagement and conversion rates through innovative strategies. Prior to her current position, she worked as an Associate Customer Success Manager at Freestar from 2021 to 2022. Her commitment to fostering a culture of growth and success is evident in her approach to exceeding customer expectations.
Previous Experience in Operations and Marketing
Before joining Freestar, Hannah worked as an Operations Manager at Dripify for eight months in 2021, based in Austin, Texas. She also held the position of Leasing & Marketing Professional at Lincoln Property Company from 2020 to 2021. Her diverse experience includes roles that emphasize customer service, marketing, and operational efficiency.
Education and Expertise
Hannah Mc Dowell earned her Bachelor’s Degree in Marketing from Texas Tech University, where she studied at the Rawls College of Business. Her educational background has equipped her with the skills necessary for her roles in customer success and marketing, enabling her to leverage digital platforms and emerging trends effectively.
Internship Experience
Hannah gained valuable experience through various internships during her studies. She worked as an Athletic Department Marketing Intern at Texas Tech University from 2018 to 2020. Additionally, she completed a hospitality internship with Legends at the Dos Equis Pavilion in 2019. These roles contributed to her understanding of marketing and customer engagement.
Mentoring and Team Leadership
Hannah is recognized for her mentoring and training abilities, which inspire teams to achieve high productivity and service excellence. Her focus on developing team members contributes to a positive work environment and enhances overall performance within her roles.