Michael Oberender
About Michael Oberender
Michael Oberender is a Customer Success Manager at Freestar, with a strong background in both the tech and hospitality industries. He has held various roles at Marriott International and Freestar, demonstrating expertise in B2B sales and a commitment to leadership and team success.
Current Role at Freestar
Michael Oberender serves as a Customer Success Manager at Freestar, a position he has held since 2022. In this role, he focuses on enhancing customer satisfaction and fostering strong relationships with clients. His responsibilities include understanding customer needs and ensuring that the services provided align with their expectations. Michael's background in sales and customer relations supports his effectiveness in this position.
Previous Experience at Marriott International
Prior to his current role, Michael Oberender worked at Marriott International in various capacities. He served as a Sales Specialist Leader from 2019 to 2020 in the Greater Atlanta Area, and as a Dual Property Destination Sales Executive from 2017 to 2018 in the Greater New Orleans Area. Additionally, he held the position of Director of Hotel Sales from 2018 to 2019. These roles contributed to his extensive experience in the hospitality sector.
Career Progression at Freestar
Michael's career at Freestar began as a Business Development Representative from 2020 to 2021. He then advanced to the role of Business Development Manager, where he worked for five months before transitioning to his current position as Customer Success Manager. This progression highlights his adaptability and growth within the company.
Educational Background in Hospitality
Michael Oberender earned a Bachelor's of Hospitality Administration from Georgia State University - J. Mack Robinson College of Business, studying from 2007 to 2010. This educational foundation provided him with essential knowledge and skills in hospitality and hotel management, which he has applied throughout his career in both the tech and hospitality industries.
Expertise in B2B Sales and Customer Relations
Michael possesses expertise in B2B sales, which is a critical aspect of his role as Customer Success Manager. His strong background in sales enables him to develop and maintain robust customer relationships, ensuring that client needs are met effectively. This skill set is essential for contributing to the overall success of his company.