Minhung Ling
About Minhung Ling
Minhung Ling is a Principal Support Engineer currently working at Freestar since 2022. He has a diverse background in support and operations roles across several companies, including Sortable and BSI, and holds a Bachelor of Arts in Psychology from the University of Waterloo.
Current Role as Principal Support Engineer
Minhung Ling currently serves as a Principal Support Engineer at Freestar. He has held this position since 2022 and has accumulated two years of experience in this role. His responsibilities likely involve providing advanced technical support and solutions for clients, leveraging his extensive background in publisher support and operations.
Previous Experience at Freestar
Before his current role, Minhung Ling worked at Freestar as a Senior Publisher Support Engineer from 2021 to 2022. During his ten-month tenure in Waterloo, Ontario, Canada, he focused on enhancing publisher support processes and improving client satisfaction through effective problem-solving and technical assistance.
Career at Sortable
Minhung Ling has significant experience at Sortable, where he held multiple roles. He started as a Publisher Operations Specialist from 2018 to 2019, followed by a position as a Technical Solutions Specialist from 2019 to 2021, and briefly served as a Senior Analyst in 2021. His work involved optimizing publisher operations and providing technical solutions to enhance performance.
Educational Background
Minhung Ling has a diverse educational background. He earned a Bachelor of Arts in Psychology from the University of Waterloo, completing his studies from 2003 to 2008. He later pursued a Post-Graduate Certificate in Human Resources Management and Services at Sheridan College from 2008 to 2009. Additionally, he studied iOS Development at Lighthouse Labs in 2017.
Early Career Roles
Minhung Ling's early career included a role as a Training Coordinator at BSI in 2009 for four months and as a Product Triage Specialist at Lone Wolf Real Estate Technologies from 2015 to 2016. These positions contributed to his foundational skills in training and product management.