Miranda Hawkins
About Miranda Hawkins
Miranda Hawkins is a Senior Customer Success Manager for Publisher Initiatives at Freestar, where she has worked since 2021. She has a background in customer success and sales, with experience in various roles at Freestar and the Washington Policy Center.
Work at Freestar
Miranda Hawkins has been employed at Freestar since 2020. She started as an Associate Customer Success Manager and transitioned to the role of Customer Success Manager in 2021. In 2022, she advanced to the position of Senior Customer Success Manager, focusing on Publisher Initiatives. Her tenure at Freestar has spanned over three years, during which she has contributed to enhancing customer relationships and ensuring client satisfaction in Fort Worth, Texas.
Previous Experience
Prior to her current role at Freestar, Miranda Hawkins worked at The Davenport Hotels, Autograph Collection as a 4-Star Spa and Salon Sales Agent from 2014 to 2017. She also held various positions at the Washington Policy Center from 2017 to 2020, including Young Professionals Director and Young Professionals Coordinator. Additionally, she served as the Eastern Washington Office Coordinator and Research Assistant during her time there. Her early career included a role as a Schweitzer Chapel Speaker at Schweitzer Group in 2017.
Education and Expertise
Miranda Hawkins earned a Bachelor of Arts in Communications with an emphasis on Intercultural Studies from Moody Bible Institute, where she studied from 2013 to 2017. During her time at the institute, she achieved first place in the 2017 Homiletic Jury, showcasing her skills in communication and public speaking. Her educational background supports her expertise in customer success and relationship management.
Career Development
Miranda Hawkins has demonstrated a progressive career trajectory in customer success and management roles. Starting as an Associate Customer Success Manager, she quickly moved up to Senior Customer Success Manager within Freestar. Her experience at the Washington Policy Center and The Davenport Hotels has equipped her with a diverse skill set applicable to her current responsibilities. Her career reflects a commitment to professional growth and development in customer-focused roles.