Patrick Grandinetti
About Patrick Grandinetti
Patrick Grandinetti serves as the Vice President of Publisher Support at Freestar, bringing extensive experience in client integration and support engineering from his previous roles at Epsilon and MICROS Systems Inc.
Current Role at Freestar
Patrick Grandinetti serves as the Vice President of Publisher Support at Freestar, a position he has held since 2023. In this role, he oversees the support services provided to publishers, ensuring effective communication and resolution of issues. His leadership is focused on enhancing the overall experience for publishers within the Freestar ecosystem.
Previous Experience at Epsilon
Prior to his current role, Patrick Grandinetti worked at Epsilon in various capacities from 2016 to 2021. He began as an Associate Client Integration Engineer and progressed to Senior Client Integration Engineer. His tenure at Epsilon spanned five years, during which he contributed to client integration processes and improved client relationships in the Chicago, Illinois area.
Background in Support Engineering
Patrick Grandinetti has a solid background in support engineering, having worked at Freestar as the Associate Director of Support Engineering and later as the Director of Support Engineering in 2023. His experience in these roles involved managing engineering support teams and developing strategies to enhance service delivery for clients.
Educational Qualifications
Patrick Grandinetti holds a Bachelor of Science degree in Information Technology from the University of Massachusetts Lowell, which he completed from 2015 to 2017. He also earned an Associate of Science degree from McHenry County College between 2011 and 2013. Additionally, he studied Cinematography and Film/Video Production at Full Sail University, obtaining an Associate of Science degree from 2003 to 2005.
Early Career Experience
Before his roles in technology and support engineering, Patrick Grandinetti worked as an Implementation Specialist at MICROS Systems Inc from 2011 to 2012. He also gained management experience as a Manager at iPic Theaters from 2008 to 2011. These positions contributed to his diverse skill set and understanding of client-facing roles.