Stella Zareva
About Stella Zareva
Stella Zareva is a Senior Customer Success Manager with extensive experience in customer relations and account management. She has held various positions in the hospitality and retail sectors, and she earned a Bachelor's degree in International Business and Marketing from the University of Leeds.
Current Role at Freestar
Stella Zareva currently serves as a Senior Customer Success Manager at Freestar, a position she has held since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful client relationships. Her responsibilities include managing customer accounts, addressing client needs, and implementing strategies to improve service delivery.
Previous Experience at Freestar
Before her current role, Stella worked at Freestar as a Customer Success Manager from 2022 to 2023. During this time, she contributed to client engagement and support, helping to foster positive relationships between the company and its customers.
Professional Background
Stella Zareva has a diverse professional background, having worked in various roles across different industries. She served as a Senior Account Manager at PubGalaxy from 2019 to 2022, where she managed client accounts and developed strategies to enhance customer satisfaction. Her earlier roles include positions in hospitality and retail, such as Front Desk Receptionist at Individual Restaurants and Sales Assistant at Marks and Spencer.
Education and Qualifications
Stella Zareva studied at the University of Leeds, where she earned a Bachelor's degree in International Business and Marketing from 2016 to 2019. Additionally, she attended First Language School from 2011 to 2016, focusing on Foreign Languages and Literatures, which contributed to her proficiency in English.
Early Career Experience
Stella's early career includes various positions in customer service and hospitality. She worked as a Hostess at D&D London and as a Receptionist at Grifid Hotels in 2016. She also gained experience as a Human Resources Manager at E-Motive Online for a brief period in 2019, showcasing her versatility in different roles.