Joseph Boyd
About Joseph Boyd
Joseph Boyd serves as the Manager of Support Operations for the US West region at FreeWheel, bringing over seven years of experience in information technology support within the education sector. His background includes roles at Arizona State University and Peoria Unified School District, where he focused on talent development and operational oversight.
Work at FreeWheel
Joseph Boyd serves as the Manager of Support Operations for the US West region at FreeWheel. He has held this position since 2022. In this role, he oversees support operations, ensuring efficient service delivery and operational effectiveness. His responsibilities include managing support teams and implementing strategies for improved customer service.
Education and Expertise
Joseph Boyd earned a Bachelor of Science (B.S.) degree in Graphic Information Technology from the Ira A. Fulton Schools of Engineering at Arizona State University, completing his studies from 2012 to 2016. His educational background in graphic information technology enhances his capabilities in support operations, particularly in technology-related environments.
Background
Joseph Boyd has over seven years of experience in the education industry, primarily focusing on information technology support. He began his career in 2012 with a computer science internship at Peoria Unified School District. He later worked as a Lead Support Technician and Technology Support Analyst at Arizona State University from 2012 to 2022, gaining extensive experience in technology support roles.
Achievements in Talent Development
Joseph Boyd specializes in new talent development and educational improvement. His focus on operational oversight allows him to contribute effectively to team performance and skill enhancement within the organizations he has worked for. His experience in educational settings has equipped him with the skills necessary for fostering growth and development in support operations.