Joseph Mintzer
About Joseph Mintzer
Joseph Mintzer is a Support Engineer with extensive experience in technical integration and customer relationship management. He has worked for notable companies such as Freewheel, Invidi Technologies, Comcast Spotlight, and Here Technologies, and has a background in broadcasting from Ohio Media School.
Work at FreeWheel
Joseph Mintzer has been employed at FreeWheel as a Support Engineer since 2018. In this role, he utilizes his expertise in technical integration and relationship management to provide support for clients. His responsibilities include managing customer integration and database management tasks, ensuring effective communication with both technical teams and senior stakeholders. His tenure at FreeWheel has allowed him to further develop his skills in customer service and technical support.
Previous Experience in Support Engineering
Prior to his current position, Joseph Mintzer worked as a Support Engineer at Invidi Technologies from 2016 to 2017. During this time, he was based in Princeton, New Jersey, where he focused on providing technical support and customer service. Before that, he held the position of Lead Lsa Ad Timer at Comcast Spotlight from 2015 to 2016 in New York City, where he managed advertising timelines and ensured client satisfaction. He also served as a Traffic Editor at Here Technologies from 2012 to 2015 in Eindhoven, Netherlands.
Education and Expertise
Joseph Mintzer studied Broadcasting at Ohio Media School from 2010 to 2011. His educational background has contributed to his strong communication skills and understanding of media technologies. Additionally, he has expertise in strategic planning and presales support, which enhances his capabilities as a Support Engineer. His training has equipped him with the knowledge necessary to excel in demanding technical roles.
Customer Service Skills
Joseph Mintzer is recognized for his exceptional customer service skills. He has a proven ability to build and maintain strong relationships with key stakeholders and external customers. His results-oriented approach allows him to effectively manage expectations and communicate status updates clearly. This skill set is essential in his role as a Support Engineer, where maintaining customer satisfaction is a priority.