Michael Munley
About Michael Munley
Michael Munley serves as the Vice President of Global Client Services at FreeWheel, bringing extensive experience in SaaS Technical Client Services within the AdTech and Digital Analytics sectors. His career includes leadership roles at BeeswaxIO and a strong foundation in client success management across various companies, including Johnson & Johnson and Oracle Marketing Cloud.
Current Role at FreeWheel
Michael Munley serves as the Vice President of Global Client Services at FreeWheel, a position he has held since 2022. In this role, he is responsible for overseeing client services on a global scale, focusing on enhancing client satisfaction and service delivery. His leadership is instrumental in managing global client services teams, ensuring that client needs are met effectively.
Previous Experience at FreeWheel
Prior to his current role, Michael Munley worked at FreeWheel as the Executive Director of Client Solutions from 2021 to 2022. During his tenure, he contributed to the development and implementation of client solutions, leveraging his expertise in the AdTech sector to drive success for the organization.
Career at BeeswaxIO
Michael Munley held multiple positions at BeeswaxIO, including Vice President of Client Services from 2019 to 2021 and Director of Customer Success from 2016 to 2019. His work focused on enhancing customer relationships and ensuring the successful delivery of services, which contributed to the overall growth of the company.
Educational Background
Michael Munley studied at Stevens Institute of Technology, where he earned a Bachelor of Engineering (B.E.) in Engineering/Industrial Management from 2004 to 2009. He also attended KCP Language Institute, where he studied Intermediate Japanese and received a certificate in 2007, further broadening his skill set.
Professional Expertise
Michael Munley possesses a strong background in SaaS Technical Client Services, particularly within the AdTech and Digital Analytics sectors. His career progression from analyst to vice president demonstrates his ability to transition from technical roles to leadership positions, showcasing his expertise in managing client services and enhancing client satisfaction.