Alaa Assaf
About Alaa Assaf
Alaa Assaf is a Site Reliability Engineer and Software Engineer currently employed at Freightos, where he has worked since 2021. He has a background in technical support and holds a BA in Computer System Engineering from Birzeit University.
Current Role at Freightos
Alaa Assaf currently holds the position of Site Reliability Engineer and Software Engineer at Freightos. He has been in this role since 2021, contributing to the company's operations and ensuring system reliability. His expertise in software engineering supports the development and maintenance of Freightos' technology infrastructure.
Previous Experience at Freightos
Prior to his current role, Alaa Assaf worked at Freightos as a Senior Support Engineer for seven months in 2021. He also served as a Support Engineer from 2018 to 2020, accumulating two years of experience in this position. His time at Freightos involved providing technical support and ensuring customer satisfaction.
Experience at Coolnet Internet Solutions Provider
Alaa Assaf worked as a Technical Support Engineer at Coolnet Internet Solutions Provider from 2017 to 2018. During this one-year tenure, he provided technical assistance and support to clients, enhancing his skills in troubleshooting and customer service.
Education in Computer System Engineering
Alaa Assaf studied Computer System Engineering at Birzeit University, where he earned his Bachelor of Arts degree. His studies spanned from 2010 to 2016, providing him with a solid foundation in computer systems, software development, and engineering principles.