Miriam Roskind
About Miriam Roskind
Miriam Roskind is a QA Engineer at Freightos, where she has worked since 2019, focusing on quality assurance for documentation and company systems. With a background in customer service and project management, she has contributed to workflow improvements across various organizations.
Work at Freightos
Miriam Roskind has been employed at Freightos as a QA Engineer since 2019. In this role, she focuses on quality assurance for both internal and external documentation, as well as company systems and end-user ordering sites. Her work contributes to maintaining high standards of quality and reliability in Freightos' operations, ensuring that both the documentation and user interfaces meet the necessary requirements.
Previous Experience in Quality Assurance
Before joining Freightos, Miriam Roskind served as the Head of QA at Glide from 2014 to 2019. During her five years in this position, she was responsible for overseeing quality assurance processes and ensuring that products met the required standards. Her experience in this role provided her with valuable insights into effective QA methodologies and practices.
Background in Customer Service and Management
Miriam Roskind has a diverse background in customer service and management. She worked as a Customer Service and Collections Manager at Global Cellular from 2009 to 2014, where she managed customer interactions and collections processes. Prior to that, she was the Customer Satisfaction and Special Projects Manager at Vernet Technologies for one year in 2008-2009, focusing on enhancing customer satisfaction and managing special projects.
Education and Expertise
Miriam Roskind has developed strong analytical skills and attention to detail throughout her career. These skills have enabled her to identify hidden problems and find appropriate resolutions in her work. Her expertise in quality assurance and customer service has allowed her to contribute significantly to improving workflow processes across multiple companies.
Early Career at IDT Corporation
Miriam began her professional journey at IDT Corporation, where she worked as a TA and Corporate Sales Agent and Sales Project Manager from 2006 to 2008. This early experience in sales and project management laid the foundation for her future roles in customer service and quality assurance.