Amanda Jacob
About Amanda Jacob
Amanda Jacob is a Product Designer with extensive experience in UX and product design. She currently works at FreshBooks, where she collaborates with teams to solve business challenges and enhance product strategies.
Work at FreshBooks
Amanda Jacob has been employed at FreshBooks as a Product Designer since 2021. In this role, she collaborates with Product Managers and Engineers to address complex business challenges through design. She is involved in creating design roadmaps and research plans to validate hypotheses during product development. Amanda also facilitates workshops aimed at enhancing product design strategies. Notably, she led the design and implementation of FreshBooks Payroll, an embedded payroll solution developed in partnership with Gusto.
Education and Expertise
Amanda Jacob has a diverse educational background in design and business. She studied UX and Product Design at General Assembly Canada, achieving a full-time certification. Since 2021, she has been pursuing Advanced Product Management at Product Faculty. Additionally, she completed a User Interface Design program at BrainStation in 2019. Amanda holds a Bachelor of Commerce degree in Human Resources from Ryerson University, which complements her design expertise with a solid foundation in business principles.
Background
Amanda Jacob has a varied professional history that includes roles in design and human resources. Prior to her current position at FreshBooks, she worked as a UX Designer at Wagepoint from 2018 to 2021. Before that, she spent two years at ActivateStaff in multiple roles, including Marketing, Researcher, and UX/UI Designer. Her career began in 2012 as a Human Resources Administrator at Sears Canada, where she worked for six months.
Achievements in Design and Research
Amanda Jacob conducts usability testing to ensure that product designs align with user needs and expectations. She is skilled in creating design roadmaps and research plans, which are essential for testing hypotheses in product development. Her ability to collaborate with cross-functional teams and facilitate workshops demonstrates her commitment to enhancing product design strategies and improving user experiences.