Christopher Caballero

Account Manager @ FreshBooks

About Christopher Caballero

Christopher Caballero is an Account Manager at FreshBooks, where he has worked since 2020. He has a background in commerce from McMaster University and has held various roles in customer service and sales, including positions at McMaster University, the City of Mississauga, and the Hamilton Tiger-Cats Football Club.

Work at FreshBooks

Christopher Caballero has been serving as an Account Manager at FreshBooks since 2020. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. Prior to this position, he worked at FreshBooks as a Sales Business Development Representative from 2019 to 2020. His experience in both roles has contributed to his understanding of client needs and the software industry.

Education and Expertise

Christopher Caballero studied at McMaster University, where he pursued a Bachelor of Commerce degree from 2014 to 2019. His education provided him with a solid foundation in business principles and practices, which he applies in his current role at FreshBooks. The knowledge gained during his studies supports his expertise in account management and client relations.

Background

Before joining FreshBooks, Christopher gained diverse experience in various roles. He worked as a Community Advisor at McMaster University from 2018 to 2019, where he supported fellow students. Additionally, he served as a Lifeguard and Swimming Instructor at the City of Mississauga from 2013 to 2014. His internship at the Hamilton Tiger-Cats Football Club in 2017 focused on ticket operations, sales, and service.

Professional Experience

Christopher Caballero's professional journey includes several roles that have shaped his career. His experience as a Lifeguard and Swimming Instructor provided him with skills in safety and customer service. His internship at the Hamilton Tiger-Cats Football Club allowed him to gain insights into sales and operations. These roles, combined with his time at FreshBooks, have equipped him with a diverse skill set applicable to account management.

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