Edmund Chang
About Edmund Chang
Edmund Chang is a Program Manager at FreshBooks, with extensive experience in project management and operations across various industries. He has held senior roles at companies such as Shopify, Scotiabank, and BOMBARDIER, where he contributed to digital transformation and process improvement initiatives.
Work at FreshBooks
Edmund Chang currently holds the position of Program Manager at FreshBooks, where he has been employed since 2023. Prior to this role, he served as a Senior Project Manager at FreshBooks from 2022 to 2023 for a duration of 10 months. His responsibilities included overseeing project initiatives and ensuring successful project delivery.
Experience at Shopify
Edmund Chang has extensive experience at Shopify, where he worked in various senior roles. He served as Senior Product Operations Manager for 8 months in 2022. Additionally, he held multiple positions as Senior Project Manager, including roles in the Embassy, Service Innovation Group, and Regulated Industries from 2020 to 2022. His work focused on enhancing product operations and project management.
Background in Banking and Finance
Edmund Chang's background includes significant experience in the banking sector, particularly with Scotiabank. He worked as Manager of Process Improvement and Strategic Initiatives from 2014 to 2015. He later held roles as Senior Manager in Digital Banking, where he contributed to the bank's digital transformation from 2015 to 2018, and as Senior Manager for AML/ATF Transformation for 5 months in 2018.
Career at BOMBARDIER
Edmund Chang worked at BOMBARDIER for a total of 6 years in various capacities. He began as an Engineering Analyst in the Graduate Development Program from 2007 to 2008. He then served as Customer Engineering Account Manager from 2008 to 2011, managing client accounts and ensuring satisfaction. Later, he worked in Engineering Strategy & Business Development from 2011 to 2013, where he developed strategies to support the company's growth.
Education and Expertise
Edmund Chang holds a Bachelor of Engineering (B.Eng.) in Aerospace from Ryerson University, which he completed from 2002 to 2006. He also earned a Master of Business Administration (MBA) with a focus on Human Resources Management from the Ted Rogers MBA program at Toronto Metropolitan University, studying from 2010 to 2013. Additionally, he completed a Project Management program at The G. Raymond Chang School of Continuing Education from 2008 to 2009.