Erin Kerr
About Erin Kerr
Erin Kerr serves as the Senior Director of Revenue Operations at FreshBooks, having previously held various roles in sales operations at companies such as Rackspace Hosting and Inspired eLearning. With a background in business administration from Schreiner University, Kerr has over a decade of experience in revenue and sales operations.
Current Role at FreshBooks
Erin Kerr serves as the Senior Director of Revenue Operations at FreshBooks, a position she has held since 2024. In this role, she is responsible for overseeing revenue operations, ensuring alignment between sales and operational strategies. Her work focuses on optimizing processes to drive revenue growth and enhance operational efficiency.
Previous Experience at FreshBooks
Prior to her current role, Erin Kerr worked at FreshBooks in various capacities. She was the Director of Global Sales Operations from 2021 to 2023, and then advanced to Senior Director of Global Sales Operations for a period of 7 months in 2023. During her tenure, she contributed to the development and execution of sales strategies on a global scale.
Professional Background in Sales Operations
Erin Kerr has extensive experience in sales operations across multiple organizations. She worked at Inspired eLearning, LLC as Director of Sales Operations from 2018 to 2021. Additionally, she held the position of Director, Sales Operations at J2 Global for one year in 2020 to 2021. Her roles have consistently involved enhancing sales processes and driving operational improvements.
Experience at Rackspace Hosting
Erin Kerr's career includes significant experience at Rackspace Hosting, where she held multiple positions from 2007 to 2018. She began as a Salesforce Administrator and progressed to roles such as Sr. Salesforce Administrator and Salesforce Product Analyst. Her five years as a Salesforce Product Analyst contributed to her expertise in sales operations and CRM systems.
Education and Academic Background
Erin Kerr earned a Bachelor of Business Administration (B.B.A.) from Schreiner University, where she studied from 1996 to 2000. This educational foundation has supported her career in business operations and sales management, providing her with essential skills in strategic planning and organizational leadership.