Fabiola Torres
About Fabiola Torres
Fabiola Torres is a Senior Manager of Customer Success and Sales at FreshBooks, where she has worked since 2020. With a background in business and a passion for real estate, she balances her professional life with family time and actively engages with small business owners to enhance their experience with FreshBooks' tools.
Work at FreshBooks
Fabiola Torres has been with FreshBooks since 2013, holding various roles that reflect her growth within the company. She currently serves as the Senior Manager of Customer Success and Sales, a position she has held since 2020. In this role, she engages directly with small business owners to showcase the advantages of FreshBooks' accounting tools. Prior to her current position, she worked as Manager of Customer Success and Sales from 2016 to 2020 and as Team Lead for Channel Sales - Accountant Network from 2013 to 2016. Throughout her tenure, she has focused on creating exceptional customer experiences and has been involved in various projects that enhance customer engagement.
Education and Expertise
Fabiola Torres has a solid educational background that supports her professional roles. She studied at York University - Schulich School of Business, where she earned an International Bachelor of Business Administration (iBBA) with a specialization in Entrepreneurial and Small Business Operations from 2003 to 2007. Additionally, she completed the Canadian Securities Course at the Canadian Securities Institute, focusing on Banking, Corporate, Finance, and Securities Law. She also pursued further education at the Ontario Real Estate Association from 2009 to 2011, which complements her work as a Real Estate Agent.
Background
Before joining FreshBooks, Fabiola Torres worked at Bisco Industries as a Sales Manager from 2008 to 2011, where she developed her sales and management skills. She began her career at Bisco Industries as a Management Trainee from 2007 to 2008. In addition to her corporate experience, she has been a Real Estate Agent at Century 21 Innovative Realty Inc. since 2011, allowing her to pursue her passion for real estate while balancing her professional responsibilities.
Achievements
Fabiola Torres has made significant contributions to customer success at FreshBooks, where she actively participates in initiatives aimed at enhancing customer experiences. Her ability to engage with small business owners and demonstrate the value of FreshBooks' tools has been a key aspect of her role. She has also had opportunities to grow her skills and take on various projects, which have contributed to her professional development and the success of her team.
Personal Interests
Outside of her professional commitments, Fabiola Torres balances her work life with family time, enjoying activities with her son and daughter. She has a personal interest in organizing events, which reflects her organizational skills and ability to engage with others. Additionally, her passion for real estate is pursued as a hobby, further connecting her professional expertise with her personal interests.