Francis O.
About Francis O.
Francis O. is a Senior Account Manager at FreshBooks, where he has worked since 2023. He has a background in business management and IT, with experience in agile methodologies and a proven track record of exceeding revenue targets in the SaaS industry.
Work at FreshBooks
Francis O. currently serves as a Senior Account Manager at FreshBooks, a position he has held since 2023. In this role, he utilizes agile methodologies to prioritize and manage client projects, ensuring successful outcomes and high levels of customer satisfaction. His focus on strategic customer engagement has contributed to exceeding monthly revenue targets by 20% in a Software as a Service (SaaS) environment.
Education and Expertise
Francis O. has a solid educational background in business management and information technology. He studied at the University of Plymouth from 2010 to 2013, where he achieved a degree in Business Management & IT. Additionally, he attended Harrow College from 2005 to 2007, earning a Btec National Certificate in Business. He further expanded his knowledge by studying Contract Law at Harvard University.
Background
Prior to joining FreshBooks, Francis O. gained diverse experience in account management and sales. He worked at Validity Inc. as an International Sales professional from 2019 to 2020. He also held positions at Procter & Gamble as a Field Account Manager from 2014 to 2016 and at Profitero as an Account Manager from 2021 to 2022. His career reflects a strong focus on client relations and project management.
Achievements
Francis O. has demonstrated a consistent ability to drive results in his roles. Notably, he successfully exceeded monthly revenue targets by 20% while working in a SaaS environment. He has also fostered long-term relationships with small and medium-sized enterprises (SMEs), solo entrepreneurs, and creatives by effectively managing projects and teams in a fast-paced technology setting.