Gia Hung Khuu
About Gia Hung Khuu
Gia Hung Khuu is a Data Analyst at FreshBooks in Toronto, Ontario, Canada, where he has worked since 2021. He holds a Master of Science in Management with a concentration in Organization Analytics from Elon University and has previous experience as a Business Analyst at Bank of America and Cisco.
Work at FreshBooks
Gia Hung Khuu has been employed as a Data Analyst at FreshBooks since 2021. Based in Toronto, Ontario, Canada, Khuu has contributed to various data-driven projects over the past three years. In this role, Khuu utilizes analytical skills to support decision-making processes and improve operational efficiency within the organization.
Education and Expertise
Gia Hung Khuu holds a Master of Science in Management with a concentration in Organization Analytics from Elon University, where studies were completed from 2016 to 2017. Prior to this, Khuu earned a Bachelor of Science in Business Economics with a concentration in Finance from Utica University, graduating in 2015. This academic background provides a strong foundation in data analysis and business management.
Previous Experience in Data Analysis
Before joining FreshBooks, Gia Hung Khuu worked as a Data Analyst at Cisco from 2018 to 2020. In this position, Khuu improved transparency on release timelines and investigated user acceptance testing (UAT) defects. Khuu also built sample workflows in Python to demonstrate software functionality. Prior to Cisco, Khuu served as a Business Analyst at Bank of America for seven months in 2020.
Internship Experience
Gia Hung Khuu gained early industry experience as a Business Credit Intern at VietinBank in 2016. During this three-month internship in Ho Chi Minh City, Vietnam, Khuu developed foundational skills in business analysis and credit processes, contributing to professional growth.
Training and Leadership Skills
In previous roles, Gia Hung Khuu has demonstrated leadership and training capabilities. Khuu trained team members on application features, use cases, and best practices for Business Analysts. Additionally, Khuu led a team to develop user documentation on Confluence, ensuring timely delivery before UAT periods.