Hardeep Singh
About Hardeep Singh
Hardeep Singh is a Product Manager specializing in Client Billing and Payments at FreshBooks, with a strong background in strategic planning and product management across various industries. He holds an MBA from McGill University and has previous experience at Bell, MECON Limited, and Bombardier.
Work at FreshBooks
Hardeep Singh has been employed at FreshBooks as a Product Manager for Client Billing and Payments since 2021. In this role, he focuses on enhancing the client billing and payments system, specifically targeting improvements in payment processes for small businesses. His work contributes to the overall efficiency and effectiveness of financial transactions within the platform.
Education and Expertise
Hardeep Singh earned a Master of Business Administration (MBA) from McGill University's Desautels Faculty of Management, where he studied Global Strategy & Leadership from 2016 to 2018. He also holds a Bachelor of Technology (B.Tech.) degree in Engineering from the National Institute of Technology, Hamirpur, completed between 2008 and 2012. His educational background supports his expertise in strategic planning and product management.
Professional Background
Hardeep Singh has accumulated diverse professional experience in product management across various industries. He began his career at MECON Limited in India, where he held multiple roles, including Jr. Consultant and Associate. He later worked at Bell in Toronto as a Product Manager, focusing on Mobility Loyalty & Retention and Chat Bot Evolution. His internships at GMGgroup and BOMBARDIER further enriched his experience in strategic planning and product management.
Career Achievements
Throughout his career, Hardeep Singh has made significant contributions in product management roles. At FreshBooks, he has worked on improving the client billing and payments system, which is crucial for small businesses. His previous roles at Bell involved enhancing customer loyalty and retention strategies, demonstrating his ability to impact product performance and user experience positively.
Skills and Competencies
Hardeep Singh possesses strong skills in strategic planning and product planning, developed through both internships and professional roles. His engineering background complements his product management capabilities, enabling him to navigate technology-driven environments effectively. His experience across telecommunications and transportation industries further enhances his adaptability and problem-solving skills in product management.