Kriscel Natividad
About Kriscel Natividad
Kriscel Natividad is a Support Manager at FreshBooks, where she has worked since 2019, accumulating five years of experience in her role.
Work at FreshBooks
Kriscel Natividad has been employed at FreshBooks since 2019. In the role of Support Manager, Kriscel oversees customer support operations, ensuring that clients receive effective assistance. This position involves managing support teams, developing strategies to enhance customer satisfaction, and implementing processes to streamline support services. Kriscel's tenure at FreshBooks spans five years, during which time they have contributed to improving the overall customer experience.
Background
Kriscel Natividad has a professional background in customer support management. With experience in leading support teams, Kriscel focuses on optimizing service delivery and fostering a positive environment for both customers and team members. This background supports their current role at FreshBooks, where effective communication and problem-solving are essential.
Education and Expertise
While specific educational details are not provided, Kriscel Natividad's expertise in support management is evident through their role at FreshBooks. The position requires a strong understanding of customer service principles, team leadership, and operational efficiency, which Kriscel applies in their daily responsibilities.