Laurie Mac Donald
About Laurie Mac Donald
Laurie Mac Donald serves as the Account Manager Team Lead at FreshBooks, where she has worked since 2024. With a diverse background in technology, hospitality, tourism, and finance, she has developed strong relationships within the industry and a proven track record in account management.
Work at FreshBooks
Laurie Mac Donald currently serves as the Account Manager Team Lead at FreshBooks, a position she has held since 2024. In this role, she is responsible for overseeing account management functions and leading a team to deliver exceptional service to clients. Prior to her current role, she worked as an Account Manager at FreshBooks from 2022 to 2024. Her experience at FreshBooks highlights her commitment to client satisfaction and her ability to drive results within the organization.
Education and Expertise
Laurie Mac Donald studied at Sheridan College, where she focused on Business Administration and Management from 1994 to 1997. This educational background has equipped her with foundational knowledge in business practices, which she applies in her various roles in account management. Her diverse background spans technology, hospitality, tourism, and finance, contributing to her expertise in managing client relationships and delivering results.
Background
Laurie Mac Donald has a diverse professional background that includes significant experience in account management and client relations. She has worked in various roles across different industries, including hospitality and technology. Notably, she has held positions at CN Tower, where she served as Guest Services Supervisor and Food and Beverage Manager, and at Planswell as a Senior Account Executive. Her work has involved building strong relationships with international travel providers and local attractions.
Achievements
Laurie Mac Donald has a proven track record in exceeding sales quotas and growing client pipelines. Her professional approach has enabled her to close deals effectively. Throughout her career, she has demonstrated a commitment to providing exceptional service, working collaboratively across departments to ensure successful project implementation. Additionally, she is a member of the local attractions association, which focuses on marketing and partnership efforts to enhance local attractions.