Maxmillian Moon
About Maxmillian Moon
Maxmillian Moon is an Information Technology Desktop Support professional with over six years of experience in sales, customer support, and mentorship. He has a background in team management and technical troubleshooting, having worked at Apple in various roles before joining FreshBooks in 2021.
Work at FreshBooks
Maxmillian Moon has been employed at FreshBooks as an Information Technology Desktop Support since 2021. In this role, he focuses on providing technical support and troubleshooting for desktop systems. His responsibilities include ensuring that IT services run smoothly and efficiently for the organization.
Experience at Apple
Maxmillian Moon has extensive experience working at Apple, where he held various positions from 2014 to 2021. His roles included Specialist, IT Support Specialist, Business Expert, Pro, and Genius. During his tenure, he developed skills in customer support, technical troubleshooting, and team management.
Education and Expertise
Maxmillian Moon studied at Ryerson University, where he achieved a degree in Business Technology Management. His education has provided him with a strong foundation in technology and business practices, which he applies in his professional roles.
Skills in Team Management and Mentorship
Maxmillian specializes in team management, coaching, and mentorship. He emphasizes the importance of training and development within teams, aiming to enhance performance and foster a collaborative work environment. His customer-centric approach drives him to provide valuable experiences to clients and colleagues.
Customer Support and Relationship Building
With over six years of experience in sales and customer support, Maxmillian Moon focuses on relationship building with both internal and external stakeholders. His background in customer service roles has equipped him with the skills necessary to address client needs effectively.