Poornima Saravanan
About Poornima Saravanan
Poornima Saravanan is an Operations Manager at FreshBooks, with extensive experience in billing and operations management across various companies, including Allstream and Intrado. She holds an MBA from Madurai Kamaraj University and a certification in Information Technology from Ryerson University.
Work at FreshBooks
Poornima Saravanan has been serving as the Operations Manager at FreshBooks since 2021. In this role, she is responsible for overseeing various operational functions within the organization. Her experience in operations management contributes to the efficiency and effectiveness of FreshBooks' processes.
Previous Experience at Allstream
Prior to her role at FreshBooks, Poornima Saravanan held multiple positions at Allstream. She worked as an Invoice Verification Specialist from 2001 to 2003, a Billing Investigator from 2003 to 2006, a Tables Specialist from 2006 to 2007, a Billing Specialist from 2008 to 2009, and a Billing Systems Specialist from 2009 to 2013. Her extensive tenure at Allstream spanned over a decade, allowing her to develop a comprehensive understanding of billing and operational processes.
Experience at Intrado
From 2015 to 2021, Poornima Saravanan worked at Intrado as a Billing Manager. In this capacity, she managed billing operations and ensured accuracy in financial transactions. Her six years at Intrado enhanced her expertise in billing management.
Educational Background
Poornima Saravanan earned her Master of Business Administration (M.B.A.) from Madurai Kamaraj University, where she studied from 1995 to 1997. Additionally, she obtained a certification in Information Technology from Ryerson University, completing her studies there from 2010 to 2012. Her educational background supports her roles in operations and management.