Romeo Kabongo
About Romeo Kabongo
Romeo Kabongo is an Account Manager at FreshBooks, having previously held positions in customer service and sales. He earned a Bachelor's Degree in Criminology from Western University and has a diverse work history in various roles across different sectors.
Work at FreshBooks
Romeo Kabongo has been employed at FreshBooks as an Account Manager since 2022. In this role, he is responsible for managing client accounts and ensuring customer satisfaction. His position involves working closely with clients to understand their needs and provide tailored solutions. FreshBooks is a cloud-based accounting software company that serves small businesses, and Kabongo's contributions support the company's mission to simplify financial management for entrepreneurs.
Education and Expertise
Romeo Kabongo studied at Western University, where he earned a Bachelor's Degree in Criminology from 2017 to 2021. His academic background provides him with a strong understanding of social dynamics and analytical skills, which are beneficial in his professional roles. The knowledge gained during his studies contributes to his ability to manage client relationships effectively in his current position.
Previous Work Experience
Before joining FreshBooks, Romeo Kabongo held various positions that contributed to his professional development. He worked as a Customer Service Representative at BMO Financial Group from 2021 to 2022, where he developed skills in customer interaction and problem-solving. Prior to that, he served as a Sales Associate at Sunglass Hut from 2018 to 2020, gaining experience in retail sales and customer service. Additionally, he worked as an Account Executive at a Stealth Mode Startup Company for two months in 2022.
Early Career Roles
Romeo Kabongo's early career includes several roles that helped shape his skills and experience. He worked as an Office Associate at Dudzic Law - Barristers and Solicitors from 2013 to 2017, where he gained insights into legal operations. He also served as a Summer Camp Counselor at the International Basketball & Sports Academy from 2011 to 2015, where he developed leadership and communication skills while working with youth.