Steven Nieto
About Steven Nieto
Steven Nieto is a Strategic Account Manager at FreshBooks, where he has worked since 2024. He has extensive experience in account management and sales, having held various positions at companies such as Inspired eLearning, Rackspace, and VIPRE Security Group.
Work at FreshBooks
Steven Nieto has been employed at FreshBooks as a Strategic Account Manager since 2024. He operates out of San Antonio, Texas, where he focuses on managing key accounts and fostering client relationships. His role involves understanding client needs and aligning them with FreshBooks' offerings to enhance customer satisfaction and retention.
Previous Experience in Account Management
Before joining FreshBooks, Steven Nieto worked at Inspired eLearning, LLC. as a Senior Account Executive from 2018 to 2020. In this role, he was responsible for managing client accounts and driving sales initiatives. His experience also includes a position at WHOA as a Solutions Consultant from 2015 to 2017, where he provided tailored solutions to clients.
Background in Sales and Business Development
Steven Nieto has a diverse background in sales and business development. He served as a Senior Account Executive at Rackspace from 2010 to 2015, contributing to the company's growth in the managed cloud sector. Additionally, he held various positions at Rackspace, including Business Development Associate and Lead Generator, which provided him with foundational sales skills.
Experience in Customer Success
From 2020 to 2024, Steven worked at VIPRE Security Group as a Customer Success Manager. His responsibilities included ensuring customer satisfaction and supporting clients in utilizing the company's security solutions effectively. This role enhanced his ability to manage client relationships and address customer needs.
Early Career in Sales and Administration
Steven Nieto began his career in sales and administration at Sprint as a Sales Manager Assistant from 2007 to 2008. He also worked at Rackspace in various roles, including Payroll Specialist and Sales Executive. These early experiences laid the groundwork for his later success in account management and customer success.