Graeme Clarke
About Graeme Clarke
Graeme Clarke is a Business Analyst and Project Manager at Freshworks Studio in Victoria, British Columbia, where he has worked since 2019. He has previous experience as a Swim Instructor and Lifeguard at Recreation Oak Bay, and held various roles at Real Estate Webmasters, including Customer Experience Squad Lead.
Work at FreshWorks Studio
Graeme Clarke has been employed at Freshworks Studio since 2019, serving as a Business Analyst and Project Manager. His role involves analyzing business needs and managing projects to enhance operational efficiency. Located in Victoria, British Columbia, Canada, he has contributed to various initiatives that align with the company's objectives over the past five years.
Previous Experience in Customer Support
Before joining Freshworks Studio, Graeme Clarke worked at Real Estate Webmasters in Nanaimo, British Columbia. He held two positions: Customer Support Specialist from 2017 to 2018, and Customer Experience Squad Lead from 2018 to 2019. In these roles, he focused on improving customer interactions and support processes, contributing to overall customer satisfaction.
Background in Recreation
Graeme Clarke has a background in recreation, having worked as a Swim Instructor and Lifeguard at Recreation Oak Bay from 2012 to 2017. This role involved teaching swimming skills and ensuring the safety of participants in aquatic environments, demonstrating his ability to manage responsibilities in a dynamic setting.
Education and Expertise
Graeme Clarke earned a Bachelor's degree in Computer Science from the University of Victoria, where he studied from 2014 to 2017. His educational background provides him with a strong foundation in technology and analytical skills, which he applies in his current role as a Business Analyst and Project Manager.