Ilyas Bouzidi
About Ilyas Bouzidi
Ilyas Bouzidi is the Manager of Customer Success at Freterium, where he has worked since 2020. He holds a Diplôme d'ingénieur from ESITH Casablanca, where he studied from 2016 to 2019.
Work at Freterium
Ilyas Bouzidi has been serving as the Manager of Customer Success at Freterium since 2020. His role focuses on ensuring customer satisfaction and fostering strong relationships with clients. Freterium, a company that participated in Y Combinator's Summer 2021 batch, operates in Casablanca, Casablanca-Settat, Morocco. Ilyas's contributions are integral to the company's mission of enhancing customer experiences and driving success.
Education and Expertise
Ilyas Bouzidi studied at ESITH Casablanca, where he earned a Diplôme d'ingénieur from 2016 to 2019. This three-year program provided him with a solid foundation in engineering principles and practices. His educational background equips him with the technical skills necessary for his role in customer success, allowing him to effectively address client needs and challenges.
Background
Before his current position at Freterium, Ilyas Bouzidi gained practical experience through various internships. In 2017, he completed a one-month observation internship at OCP SA, where he gained insights into the operations of a leading company in the phosphate industry. Additionally, he worked at KAPRIO in 2018 for one month, focusing on marketing applications. He also completed a project at AGC in 2019, which lasted three months.
Previous Work Experience
Ilyas Bouzidi has accumulated diverse work experience prior to his role at Freterium. His internship at OCP SA in 2017 involved observational learning in a large industrial setting. In 2018, he worked at KAPRIO for one month, where he focused on marketing applications. His experience culminated in a three-month project at AGC in 2019, which served as his final project of studies.