Christopher Terrier
About Christopher Terrier
Christopher Terrier is a Senior IT Technician with nearly 15 years of experience in customer relations and information technology. He has worked for various organizations in Canada and France, focusing on client-centered methodologies and infrastructure implementation.
Work at Frima
Christopher Terrier has been employed at Frima as a Senior IT Technician since 2020. In this role, he is responsible for designing plans and specifications for the implementation of new infrastructures requested by clients. He organizes team work by setting clear objectives and prioritizing tasks to ensure efficient project execution. His experience in customer relations and IT contributes to the company's strategic focus on client-centered methodologies.
Previous Experience in IT
Prior to his current position, Christopher worked at the Ministère de l'Énergie et des Ressources naturelles in Québec, Canada. He served as a Level 2 IT Technician from 2018 to 2019 and then as a Specialist IT Technician from 2019 to 2020. His responsibilities included proposing work methodologies that prioritize client needs. Additionally, he worked as an IT professional at Welcom' from 2014 to 2017 in Montluçon, France, and held a managerial position at BARDY VIDEO MENAGER from 2006 to 2008.
Education and Expertise
Christopher Terrier has an educational background in Marketing and Literature. He studied at Université Blaise Pascal in Clermont-Ferrand, where he earned a DUT in Techniques de commercialisation from 2011 to 2013 and a Licence Professionnelle in Marketing Appliqué aux Transactions des Industries et Services from 2013 to 2014. He also completed a DAEU A in Literature from 2010 to 2011. More recently, he studied at Polytechnique Montréal, achieving a Certificate in Operational Analysis and Cybersecurity from 2021 to 2023.
Customer Relations Experience
With nearly 15 years of experience in customer relations and IT, Christopher Terrier has developed skills in managing client interactions and addressing their needs effectively. His role at the Ministère de l'Énergie et des Ressources naturelles involved proposing methodologies that place the client at the center of the company's strategy. His ability to document activities in detail using a request management tool further enhances his customer service capabilities.