Agnes Bolanos
About Agnes Bolanos
Agnes Bolanos is a Customer Success Manager with extensive experience in enhancing customer communication strategies. She has worked at notable companies such as Odoo, U.S. Bank, Samsung Telecommunications America, Demandbase, and Verizon, and currently serves in the same role at Front.
Current Role at Front
Agnes Bolanos currently serves as a Customer Success Manager at Front, a position she has held since 2022 in San Francisco, California. In this role, she focuses on enhancing customer communication strategies, contributing to the success of over 7,000 businesses. Her expertise lies in integrating CRM automation with personalized customer service, which improves team collaboration and response efficiency.
Previous Experience at Odoo
Prior to her current role, Agnes worked at Odoo as a Customer Success Manager from 2020 to 2022. During her two years at Odoo in San Francisco, she managed customer communication platforms, blending email simplicity with CRM insights to enhance customer engagement and satisfaction.
Professional Background in Sales and Management
Agnes Bolanos has a diverse professional background in sales and management. She worked at U.S. Bank as a Market Manager for Merchant Services from 2018 to 2019. Before that, she was a Field Sales Manager II at Samsung Telecommunications America from 2012 to 2015 and served as a Business Account Manager at Verizon from 2015 to 2017. Her experience in these roles has equipped her with valuable skills in customer relationship management and sales strategies.
Education and Specialization
Agnes Bolanos studied at DeVry University, where she earned a Bachelor of Science degree in Business Intelligence and Analytics Management. Her educational background supports her specialization in integrating CRM automation with personalized customer service, enhancing her ability to improve team collaboration and efficiency in customer interactions.