Anthony Galleran
About Anthony Galleran
Anthony Galleran is a Customer Support Manager with extensive experience in customer support and financial aid counseling. He has worked for various educational institutions and companies, including Front and Illuminate Education, Inc.
Current Role as Customer Support Manager
Anthony Galleran currently serves as the Customer Support Manager at Front, a position he has held since 2022. In this role, he oversees customer support operations, ensuring effective communication and resolution of client inquiries. His experience in customer support roles equips him with the skills necessary to manage a team and enhance customer satisfaction.
Previous Experience at Front
Before becoming the Customer Support Manager, Anthony worked at Front as a Customer Support Representative from 2020 to 2022. During this time, he developed a deep understanding of the company's products and customer needs, contributing to his promotion within the organization.
Experience at Illuminate Education, Inc.
Anthony Galleran spent a total of four years at Illuminate Education, Inc., where he held two positions. He began as a Support Specialist from 2016 to 2019, followed by a role as Senior Support Specialist from 2019 to 2020. His tenure at the company allowed him to refine his support skills and gain valuable insights into educational technology.
Financial Aid Roles at Whittier College
Anthony's career in financial aid began at Whittier College, where he held multiple positions. He worked as a Financial Aid Counselor from 2009 to 2012 and briefly as a Financial Aid Coordinator in 2009. His experience in these roles provided him with a strong foundation in student support and financial services.
Educational Background in Radio/TV/Film
Anthony Galleran earned a Bachelor of Arts (B.A.) in Radio/TV/Film from California State University-Fullerton, where he studied from 2002 to 2008. This educational background contributed to his communication skills and understanding of media, which are beneficial in his customer support roles.