Emily Jelderks
About Emily Jelderks
Emily Jelderks serves as an SMB Account Manager at Front, a position she has held since 2022. She has a diverse background in account management and event operations, with previous roles at Groupon and Illinois State University.
Work at Front
Emily Jelderks has been employed at Front as an SMB Account Manager since 2022. In this role, she is responsible for managing relationships with small and medium-sized businesses, ensuring their needs are met and providing support for their growth. Her experience in account management allows her to effectively communicate with clients and deliver tailored solutions.
Previous Experience at Groupon
Before joining Front, Emily Jelderks worked at Groupon for four years in various roles. She served as Merchant Development Director from 2020 to 2022, where she focused on developing merchant partnerships. Prior to that, she held the position of Merchant Development Manager from 2018 to 2020, and started as a Merchant Development Representative from 2017 to 2018. Her progressive roles at Groupon equipped her with skills in business development and client relations.
Education and Expertise
Emily Jelderks earned a Bachelor’s Degree in Parks, Recreation and Leisure Studies from Illinois State University, completing her studies from 2013 to 2017. This educational background provided her with foundational knowledge applicable to her career in account management and client services. Her academic experience contributes to her understanding of customer engagement and operational strategies.
Early Career at Illinois State University
Emily Jelderks began her career at Illinois State University, where she held several positions. She worked as a Catering Front of House Server from 2014 to 2016, gaining experience in customer service. Additionally, she served as an Undergraduate Teaching Assistant in 2015 for four months, which enhanced her communication and organizational skills. She also completed an internship as an Event Operations Intern at the Illinois High School Association in 2017.