Evan Ostroski
About Evan Ostroski
Evan Ostroski serves as the Lead Technical Support Engineer at Front, where he has worked since 2024. He has extensive experience in technical support roles across various companies, including Gigya, Marketo, and RCN.
Current Role at Front
Evan Ostroski serves as the Lead Technical Support Engineer at Front, a position he has held since 2024. He is based in the Greater Philadelphia area. In this role, he is responsible for overseeing technical support operations and ensuring customer satisfaction through effective problem resolution.
Previous Experience in Technical Support
Evan has extensive experience in technical support roles. Prior to his current position, he worked at Front as a Senior Technical Support Engineer from 2021 to 2024. He also held various positions at Marketo, including Technical Support Engineer, Premier Support Engineer, and Senior Technical Support Engineer from 2011 to 2013. His earlier experience includes roles at Gigya as Client Services Engineer II and at Network Solutions as Technical Support Specialist.
Educational Background
Evan Ostroski has a diverse educational background. He studied Computer Science at Rensselaer Polytechnic Institute for one year from 1998 to 1999. He later attended Kaplan University, where he earned a Bachelor's degree in Information Technology from 2009 to 2011. He also briefly studied General Studies at Harvard University in 2008.
Career Development
Evan's career in technical support began in 2004 when he worked as a Cable Internet Technical Support representative at RCN. He has since developed his skills through various roles, including a Mobile Phone Technician at One Stop Wireless and a UX Temp at Marketo. His progression through different technical support positions has equipped him with a comprehensive understanding of customer service and technical troubleshooting.