Justin Song
About Justin Song
Justin Song is a customer success professional specializing in onboarding and implementation, currently working at Front since 2019. He has a diverse background in portfolio management and customer success, with previous roles at Copper Inc., Hall Capital Partners LLC, and Trizic, Inc.
Current Role at Front
Justin Song currently holds the position of Onboarding and Implementation - Customer Success at Front. He has been with the company since 2019, contributing to customer success initiatives for five years in the San Francisco Bay Area. His role involves managing onboarding processes and ensuring successful implementation of services for clients.
Previous Experience at Copper Inc.
Before joining Front, Justin worked at Copper Inc. as an Onboarding Project Manager from 2017 to 2019. During his two-year tenure in the San Francisco Bay Area, he focused on facilitating the onboarding process for new clients, ensuring they effectively utilized the company's services.
Experience at Hall Capital Partners LLC
Justin has extensive experience at Hall Capital Partners LLC, where he served in various roles. He worked as an Associate in the Portfolio Management Group from 2012 to 2016 for four years, and prior to that, he was an Analyst in the same group from 2010 to 2012 for two years. His responsibilities included managing portfolio strategies and assisting in investment decisions.
Educational Background
Justin Song studied at Yale University, where he earned a Bachelor of Arts degree in History from 2006 to 2010. His education provided a strong foundation in analytical thinking and research skills. He also attended San Francisco University High School from 2002 to 2006, completing his secondary education.
Additional Work Experience
In addition to his roles at Front, Copper Inc., and Hall Capital Partners LLC, Justin worked as a Customer Success Manager at Trizic, Inc. for nine months in 2016. He also gained early experience as an intern at Dodge & Cox in 2008 and served as a Senior Intern there in 2009, totaling five months of internship experience.