Kathryn Hogarth
About Kathryn Hogarth
Kathryn Hogarth is a Senior Strategic Customer Success Manager with extensive experience in customer success roles at various companies, including DocuSign and LinkedIn. She holds a BS in Social Psychology from Saint Mary's College of California and has a strong focus on product adoption strategy and program management.
Current Role at Front
Kathryn Hogarth serves as a Senior Strategic Customer Success Manager at Front, a position she has held since 2022. In this role, she focuses on enhancing customer satisfaction and ensuring successful product adoption. Her responsibilities include developing strategies for customer engagement and managing client relationships. Hogarth's expertise in program management and implementation strategies contributes to her effectiveness in this role.
Previous Experience at DocuSign
Prior to her current position, Kathryn Hogarth worked at DocuSign as an Enterprise Customer Success Manager from 2020 to 2022. During her tenure, she was responsible for managing enterprise-level accounts and ensuring customer success through effective communication and support. Her experience at DocuSign further solidified her skills in customer relationship management.
Career at LinkedIn
Kathryn Hogarth has extensive experience at LinkedIn, where she held multiple roles from 2012 to 2019. She began as a Marketing Solutions Specialist - Associate Account Manager and transitioned to various positions, including Customer Success Representative, Renewals Specialist, and Senior Customer Success Manager. Her time at LinkedIn allowed her to develop a deep understanding of customer success strategies and client relationship management.
Educational Background
Kathryn Hogarth studied at Saint Mary's College of California, where she earned a Bachelor of Science degree in Social Psychology. Her educational background has equipped her with insights into human behavior, which she applies in her customer success roles. Additionally, she completed her secondary education at St. Vincent De Paul High School in Petaluma, California.
Professional Interests and Personal Life
Kathryn Hogarth has a passion for developing processes in uncharted territories and thrives in fast-paced environments. She actively seeks advice on topics related to working parenting and twin parenting. Outside of her professional life, she enjoys spending time outdoors with her family and their German shorthaired pointer, Trace, in Marin County.