Leslie B.
About Leslie B.
Leslie B. is an Onboarding Manager II at Front in Chicago, Illinois, with a diverse background in customer service and credit risk management. With experience at various companies, including Centro and Litera Microsystems, Leslie has a strong passion for adventure and culinary exploration.
Current Role at Front
Leslie B. serves as the Onboarding Manager II at Front, a position held since 2021. In this role, Leslie is responsible for facilitating the onboarding process for new clients, ensuring a smooth transition and integration into the platform. The role requires strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Leslie's experience in client management and customer adoption contributes to the effectiveness of the onboarding process.
Previous Experience in Credit Risk and Collections
Prior to joining Front, Leslie worked at Centro as the Manager of Credit Risk and Collections from 2014 to 2017. This role involved overseeing credit risk assessments and managing collections processes. Leslie's tenure at Centro provided valuable experience in financial management and client relations, which has been beneficial in subsequent roles.
Professional Background in Customer Adoption
Leslie held the position of Lead Customer Adoption Specialist at Litera Microsystems from 2018 to 2021. In this capacity, Leslie focused on ensuring customer satisfaction and successful product adoption. This role required a deep understanding of customer needs and the ability to facilitate training and support for users.
Education and Academic Background
Leslie B. completed a Bachelor’s degree in Mass Communication/Media Studies at the University of Illinois Urbana-Champaign, studying from 2003 to 2007. Prior to this, Leslie graduated from St. Benedict High School, earning a diploma. This educational background has equipped Leslie with strong communication skills and a solid foundation in media studies.
Passions and Interests
Leslie has a passion for planning adventures and exploring global venues. This interest reflects a curiosity about different cultures and experiences. Additionally, Leslie enjoys being a foodie and exploring culinary experiences, which highlights an appreciation for diverse cuisines and dining experiences.