Luke Atkins
About Luke Atkins
Luke Atkins is a Tier 1 Customer Support Representative at Front, where he has worked remotely since 2021. He is bilingual in English and French and has a background in customer service and project management.
Work at Front
Luke Atkins has been employed at Front as a Tier 1 Customer Support Representative since 2021. He works remotely from France and has accumulated three years of experience in this role. His responsibilities include providing customer support and addressing inquiries, leveraging his bilingual skills in English and French to assist a diverse clientele.
Previous Experience at PGi
Prior to his current role, Luke Atkins worked at PGi in two capacities. From 2012 to 2013, he served as an Agent de service client et opérateur de téléconférences in Clonakilty, Ireland. He then transitioned to a position as Chef de projet de déploiement, responsable de formation et d’assistance événementielle sur site from 2014 to 2015 in the Paris Area, France. These roles contributed to his expertise in customer service and project management.
Education and Expertise
Luke Atkins studied at Lycée Léonard De Vinci in Monistrol-sur-Loire, where he focused on Spécialité mathématiques and Option Arts Plastiques, achieving a Baccalauréat général - S from 2008 to 2010. He also attended The Purbeck School in Wareham, where he completed his G.C.S.E. with subjects including French, Design, Drama, and History from 2005 to 2007. His educational background supports his professional capabilities in customer support and project management.
Bilingual Proficiency
Luke Atkins is bilingual in English and French, possessing professional proficiency in both languages. This skill enhances his ability to communicate effectively with clients and colleagues in a multicultural environment, particularly in his current role at Front and during his previous employment at PGi.
Personal Philosophy and Interests
Luke Atkins embraces a personal philosophy that emphasizes the importance of earning success through determination. He values continuous learning and has a strong curiosity that drives him to excel in both his professional and personal life. His background reflects an engagement with anglophone culture and a commitment to early career development.