Sadie Mc Daniel
About Sadie Mc Daniel
Sadie Mc Daniel is a Customer Service Representative currently working at Front in the Los Angeles Metropolitan Area. She has a diverse background in customer service and technical support, with previous roles at companies such as Apple, Snapchat, and Illuminate Education.
Current Role at Front
Sadie Mc Daniel has been employed as a Customer Service Representative at Front since 2022. In this role, she is responsible for addressing customer inquiries and providing support to enhance the overall customer experience. Her position is based in the Los Angeles Metropolitan Area, where she utilizes her extensive background in customer service to assist clients effectively.
Previous Experience at Illuminate Education, Inc.
Sadie Mc Daniel worked at Illuminate Education, Inc. from 2018 to 2022. Initially, she served as a Support Associate for one year in Irvine, California, before transitioning to the role of Support Specialist, where she worked for three years. In these positions, she developed skills in customer support and technical assistance, contributing to the company's mission of improving educational outcomes.
Educational Background
Sadie Mc Daniel studied at Minnesota State University, Moorhead, where she earned a Bachelor of Science (B.S.) in Mass Communication/Media Studies from 2008 to 2012. She later attended Texas State University, completing her Bachelor's degree in Mass Communication/Media Studies in 2011. Her academic background provides a foundation for her roles in customer service and technical support.
Career at Major Tech Companies
Sadie Mc Daniel has gained significant experience in technical support through her roles at major tech companies. She worked as an IT Mobile Specialist at Snapchat, Inc. for seven months in 2017 and as a Mobile Deployment Technician at TEKsystems for Snap Inc. for six months in 2017. Additionally, she held positions at Apple as a Technical Specialist and Genius, where she honed her customer service and technical skills.
Management Experience at Walmart
Sadie Mc Daniel worked at Walmart as a Department Manager from 2013 to 2014 in Hawaiian Gardens, California. In this managerial role, she oversaw department operations, demonstrating her ability to lead and manage teams effectively. This experience contributed to her diverse skill set in both customer service and management.