Ellie Callahan

Ellie Callahan

Guest Experience Manager @ Frontdesk

About Ellie Callahan

Ellie Callahan serves as the Guest Experience Manager at Frontdesk, a position she has held since 2019. She has a background in billing and marketing, having previously worked as a Billing Office Manager at EurAsia Import Specialist and as a Marketing Director at McDonald Physical Therapy.

Work at Frontdesk

Ellie Callahan has served as the Guest Experience Manager at Frontdesk since 2019. In this role, she focuses on enhancing guest satisfaction and ensuring a positive experience for all visitors. Her responsibilities include managing guest relations, addressing inquiries, and implementing feedback to improve services. Over her five years at Frontdesk, she has contributed to the company's commitment to providing quality hospitality.

Previous Experience in Billing Management

Before her current position, Ellie Callahan worked as the Billing Office Manager at EurAsia Import Specialist from 2010 to 2016. In this role, she managed billing processes and ensured accuracy in financial transactions. Her experience in this position provided her with a strong foundation in office management and financial oversight.

Experience in Marketing Management

Ellie Callahan held the position of Marketing Director at McDonald Physical Therapy from 2016 to 2018. During her two years in this role, she was responsible for developing marketing strategies and promoting the services offered by the practice. This experience enhanced her skills in communication and strategic planning.

Education and Expertise

Ellie Callahan studied at Ivy Tech Community College, where she earned an Associate's degree in Science from 2017 to 2020. Her education provided her with a solid understanding of scientific principles and methodologies, which she applies in her professional roles. This academic background complements her experience in guest services and management.

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