Anthony Dennis
About Anthony Dennis
Anthony Dennis is a Dedicated Service Desk Analyst with experience in managed services and a background in Information Technology. He has worked at Velocity and currently serves at Frontline Managed Services, having studied at Terra State Community College.
Work at Frontline Managed Services
Anthony Dennis has been employed at Frontline Managed Services as a Dedicated Service Desk Analyst since 2020. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of service requests. His experience in service desk operations contributes to the overall effectiveness of the support team.
Previous Experience at Velocity
Before joining Frontline Managed Services, Anthony worked at Velocity, A Managed Services Company. He served as a Tier 1 Repair Agent in the Network Operations Center from 2019 to 2020 for one year, where he handled initial troubleshooting and repair tasks. Following this role, he briefly held the position of Tier 2 Voice Agent in the same department for one month in 2020.
Education and Expertise
Anthony Dennis studied at Terra State Community College, where he earned an Associate's degree in Information Technology. His studies spanned from 2015 to 2018, focusing on foundational IT skills. Additionally, he pursued another Associate's degree in Computer and Information Systems Security/Information Assurance during the same period, enhancing his expertise in cybersecurity and information protection.
Background
Anthony Dennis has a background in information technology and managed services. His career began with roles focused on network operations and technical support, providing him with practical experience in the IT field. His education and work history reflect a commitment to developing skills relevant to service desk operations and IT security.