Costel Zaharia
About Costel Zaharia
Costel Zaharia is a Service Desk Engineer at Frontline Managed Services in London, specializing in administering and supporting various systems since 2019. He has a background in IT support and holds a Bachelor's degree in IT - Mathematical from College 'Henri Coandă' Bacău.
Work at Frontline Managed Services
Costel Zaharia has been employed as a Service Desk Engineer at Frontline Managed Services since 2019. In this role, he is responsible for administering and supporting various specialized systems, including DMS, Worksite System Management, Expert Aderant, RSA, iManage FileSite, and BigHand. His position is based in London, Greater London, United Kingdom, where he has accumulated five years of experience in the field.
Education and Expertise
Costel Zaharia holds a Bachelor's Degree in IT - Mathematical from College 'Henri Coandă' Bacău, which he completed from 2009 to 2012. He furthered his education at the Faculty of Economics, Finance and Administration, where he studied Accounting Management Information Systems from 2013 to 2016. His expertise includes utilizing Exchange On-Premises, Exchange Online Active Directory, Windows Server 2008/2012, and PowerShell for troubleshooting and optimizing critical systems.
Background in IT Support
Prior to his current role, Costel Zaharia worked at SCC SERVICES ROMANIA in various capacities, including 1st Line Service Desk Engineer, 2nd Line Service Desk Engineer, and DCS Service Desk Event Coordinator. His tenure at SCC SERVICES ROMANIA spanned from 2015 to 2019, during which he gained experience in diagnosing and resolving IT issues. He also briefly worked as a Contractor Engineer/Local IT Support in Munich, Germany, in 2018.
Technical Skills and Problem-Solving
Costel Zaharia is skilled in troubleshooting and implementing solutions for complex issues within multiple versions of Microsoft Office, including 2010, 2013, and 2016, as well as Windows 7 and Windows 10. He is recognized for taking ownership of faults and managing them in a logical and methodical manner. His approach includes conducting thorough diagnostics with end users to facilitate first point of contact issue resolution.