Dominique Pruitt
About Dominique Pruitt
Dominique Pruitt is an IT Helpdesk Analyst at Intelliteach, where she has worked since 2015. She holds degrees in Industrial Organizational Psychology and Statistics from California State University-East Bay and has experience in customer service and logistics from her previous role at FlightCar.
Work at Intelliteach
Dominique Pruitt has been employed at Intelliteach as an IT Helpdesk Analyst since 2015. In this role, she provides technical support and assistance to users, leveraging her analytical skills to resolve issues efficiently. Her tenure at Intelliteach spans over nine years, during which she has developed a strong understanding of IT support processes and customer service.
Experience at FlightCar
Prior to her current position, Dominique worked at FlightCar as a Call Center Specialist and Dispatch from 2014 to 2015. This role provided her with valuable experience in customer service and logistics, which has proven beneficial in her IT support role. Her responsibilities included managing customer inquiries and coordinating dispatch operations.
Education in Psychology and Statistics
Dominique Pruitt studied at California State University-East Bay, where she earned a Bachelor of Science (B.S.) in Industrial and Organizational Psychology and a Bachelor of Applied Science (B.A.Sc.) in Statistics. Her studies, completed between 2012 and 2014, have equipped her with a strong foundation in analytical and problem-solving skills, enhancing her effectiveness in her IT role.
Career Interests in Business Consulting and Human Resources
Dominique has expressed a keen interest in transitioning to roles in Business Consulting and Human Resources. She aims to leverage her educational background in Industrial Organizational Psychology and Statistics to pursue opportunities in these fields, where she can apply her skills in analysis and human behavior.