Jared Schramm
About Jared Schramm
Jared Schramm is a Service Desk Analyst at Frontline Managed Services in Toledo, Ohio, where he provides IT support for law firms. He has a background in biology and conservation, holding a Bachelor of Science degree from Bowling Green State University.
Work at Frontline Managed Services
Jared Schramm has been employed as a Service Desk Analyst at Frontline Managed Services since 2022. In this role, he provides IT support specifically tailored for law firms, focusing on both software and hardware troubleshooting. His position is based in the Toledo, Ohio Metropolitan Area, where he has developed expertise in addressing the unique technical needs of legal professionals.
Previous Employment Experience
Before joining Frontline Managed Services, Jared Schramm held several positions in various industries. He worked at FedEx Ground as a Package Handler from 2021 to 2022. Prior to that, he was employed at Walmart in multiple roles, including Pharmacy Technician in 2020, Customer Service Manager from 2019 to 2020, and Electronics Sales Associate from 2016 to 2019. He also served as a Customer Service Representative at Verizon from 2020 to 2021.
Education and Expertise
Jared Schramm earned a Bachelor of Science degree in Biology with a focus on Conservation and Ecology from Bowling Green State University, completing his studies from 2014 to 2018. His educational background in biology has informed his transition into the technical support field, where he applies analytical skills to troubleshoot IT issues.
Technical Skills and Responsibilities
In his current role, Jared Schramm assists with document formatting using various software applications, including Nuance Power PDF, Adobe, Word, and Excel. His responsibilities include providing comprehensive IT support, troubleshooting technical issues, and ensuring that law firms have the necessary tools to operate efficiently.
Career Transition
Jared Schramm has transitioned from a background in biology and conservation to a career in technical support and software development. This shift highlights his adaptability and commitment to developing skills in the IT sector, particularly in providing support for legal professionals.