Jason Johns

Jason Johns

It Service Desk Analyst @ Frontline Managed Services

About Jason Johns

Jason Johns is an IT Service Desk Analyst currently working at Frontline Managed Services in Maumee, Ohio. He has over 20 years of experience in various roles at National Lime & Stone Company and is pursuing the CompTIA Network+ certification to further develop his IT skills.

Current Role at Frontline Managed Services

Jason Johns serves as an IT Service Desk Analyst at Frontline Managed Services, a position he has held since 2022. In this role, he is responsible for providing technical support and assistance to clients, ensuring efficient resolution of IT-related issues. His work involves troubleshooting, diagnosing problems, and maintaining effective communication with users to enhance their experience with technology.

Previous Experience at National Lime & Stone Company

Before joining Frontline Managed Services, Jason Johns worked at National Lime & Stone Company for 11 years, from 2010 to 2021. His roles included Road Maintenance, where he contributed to the upkeep of company infrastructure. Prior to that, he served as a Loader Operator for 5 years and as a Mill Operator for 6 years, gaining extensive experience in operational roles within the company.

Education and IT Certifications

Jason Johns is actively pursuing the CompTIA Network+ certification to enhance his IT skills. He has already earned the CompTIA A+ certification, which marks a significant step in his career transition into the IT field. These certifications demonstrate his commitment to professional development and his dedication to building a robust foundation in information technology.

Background in Operations

Jason Johns has a strong background in operational roles, having worked at National Lime & Stone Company in various capacities. His experience spans over 16 years in the company, where he developed skills in equipment operation and maintenance. This background has provided him with a practical understanding of technical systems, which he now applies in his current IT role.

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