Karl Arabian
About Karl Arabian
Karl Arabian is a Bilingual IT Analyst at Frontline Managed Services in Toronto, Ontario, with nearly three years of customer service and sales experience. He holds a Bachelor's degree in Information Technology from Ryerson University and is committed to ongoing professional development in business analysis and data sciences.
Work at Frontline Managed Services
Karl Arabian has been employed at Frontline Managed Services since 2021, serving as a Bilingual IT Analyst. In this role, he utilizes his skills to provide technical support and solutions to clients. His position involves interacting with customers in both English and another language, enhancing communication and service delivery. He has accumulated nearly three years of experience in this capacity, contributing to the company's commitment to excellent customer service.
Education and Expertise
Karl Arabian holds a Bachelor's degree in Information Technology from Ryerson University, where he studied from 2016 to 2020. His educational background provides him with a solid foundation in IT principles and practices. He is dedicated to ongoing professional development, focusing on areas such as business analysis and data sciences, which further enhances his expertise in the IT field.
Background
Before his current role, Karl Arabian gained diverse work experience in customer service and food service. He worked as a Line Cook at Red Lobster from 2015 to 2018, where he developed skills in teamwork and fast-paced environments. Following that, he served as a Grocery Supervisor at Sobeys from 2018 to 2021, where he managed inventory and customer interactions. This combination of roles has contributed to his strong customer service abilities.
Customer Service and Sales Experience
Karl Arabian has nearly three years of combined experience in customer service and sales. His roles in various positions have equipped him with the skills necessary to effectively address customer needs and enhance their experience. This experience is particularly valuable in his current role as a Bilingual IT Analyst, where customer interaction is a key component of his responsibilities.