Sean Thompson
About Sean Thompson
Sean Thompson is a Help Desk Support Analyst at Intelliteach, where he has worked since 2019. He holds a Bachelor of Arts in Anthropology and Film Studies from the University of Missouri-Columbia and a Certificate in Help Desk Support from Saint Louis Community College.
Work at Intelliteach
Sean Thompson has been employed at Intelliteach as a Help Desk Support Analyst since 2019. In this role, he provides technical support and assistance to clients, ensuring effective resolution of issues. His experience in customer service enhances client interactions and satisfaction, contributing to the overall success of the support team.
Education and Expertise
Sean studied at Saint Louis Community College, where he focused on Communications and earned a Certificate in Help Desk Support from 2018 to 2019. He also attended the University of Missouri-Columbia, achieving a Bachelor of Arts (B.A.) in Anthropology and Film Studies from 2008 to 2012. Additionally, he has studied at the National University of Ireland, Galway, in 2010.
Background in Customer Service
Sean has a solid background in customer service, which he developed during his time as an Account Representative at Ansira from 2014 to 2016. His expertise in enhancing client interactions and satisfaction is a key aspect of his professional profile. He currently applies these skills in his role at Intelliteach.
Technical Skills and Proficiency
Sean is proficient in using Adobe Creative software, which he utilizes for various digital media tasks. He has experience in providing audio/visual technical support and digital media production. His knowledge extends to operating systems, including Windows, Apple, and Linux, showcasing his versatility in technical environments.
Current Role at Ladue Pharmacy LLC
In addition to his role at Intelliteach, Sean has been working as a Delivery Driver at Ladue Pharmacy LLC since 2016. This position involves ensuring timely deliveries and maintaining customer satisfaction, further demonstrating his commitment to service-oriented roles.