Thomas Abrutis
About Thomas Abrutis
Thomas Abrutis is a Service Desk Analyst with expertise in document management systems and troubleshooting user account issues. He has a background in Information Technology and experience in network and security administration.
Work at Frontline Managed Services
Currently, Thomas Abrutis serves as a Service Desk Analyst at Frontline Managed Services in Atlanta, GA. He has held this position since 2019, accumulating five years of experience in the role. His responsibilities include providing remote support for various operating systems, including Windows, Mac OS, and mobile devices. He specializes in troubleshooting user account issues related to RSA/Duo and Active Directory, ensuring efficient resolution of technical problems.
Education and Expertise
Thomas Abrutis studied Information Technology at Western Governors University from 2019 to 2022, focusing on Software Development. He also attended Chattahoochee Technical College, where he achieved a degree in Health Management Technology. His educational background equips him with a solid foundation in both IT and health management, enhancing his capabilities in technical support and application development.
Background
Before his current role, Thomas Abrutis gained experience in various positions. He worked as a Valet Supervisor at USA Parking System from 2018 to 2019, following a brief tenure as a Valet Attendant at LAZ Parking in 2017. Additionally, he was employed as a Sales Associate at Fry's Electronics from 2011 to 2012. These roles contributed to his customer service skills and operational knowledge.
Technical Skills and Specializations
Thomas Abrutis has expertise in document management systems, including iManage, NetDocuments, and eDocs, particularly for document recovery. He is experienced in network and security administration, utilizing tools such as Mimecast and Proofpoint. Furthermore, he applies object-oriented programming skills in C# and C++ to develop applications that connect to MySQL databases, showcasing his technical proficiency.