Cayla Dugowson
About Cayla Dugowson
Cayla Dugowson is a Client Relations Specialist with extensive experience in facilitating communication among internal departments and external partners. She holds a Bachelor's Degree in Human Communication from the University of Central Florida and has a background in herbalism and yoga teaching.
Work at FS Investments
Cayla Dugowson has been employed at FS Investments since 2019, currently holding the position of Client Relations Specialist. In this role, she acts as a service contact for various internal departments, custodians, clearing firms, and transfer agents. Her responsibilities include ensuring effective communication and resolving issues that arise in the course of operations. Prior to her current position, she worked as a Client Relations Assistant at FS Investments from 2018 to 2019, where she gained foundational experience in client relations within the investment sector.
Education and Expertise
Cayla Dugowson has a diverse educational background. She earned an Associate's Degree in General Studies from Eastern Florida State College, studying from 2011 to 2014. She later attended the University of Central Florida, where she obtained a Bachelor's Degree in Human Communication from 2015 to 2017. Additionally, she studied Herbalism at the Florida School of Holistic Living from 2017 to 2019. Cayla also completed a 200-hour yoga teaching certification at Project 7 Yoga in 2018. Her education has contributed to her expertise in balancing advisor concerns with the operational capabilities of transfer agents and clearing firms.
Background
Cayla Dugowson began her professional journey with an internship at Hull & Associates in 2015, where she worked for four months. This experience provided her with initial exposure to the financial services industry. Following her internship, she transitioned to FS Investments, where she has developed her career in client relations. Her background includes a combination of studies in communication, holistic practices, and practical experience in client service roles.
Professional Development
Cayla Dugowson has focused on professional development throughout her career. She has gained in-depth knowledge of investment product attributes, particularly concerning shareholder ownership and partner distribution of funds. Her ongoing role at FS Investments has allowed her to refine her skills in client relations, emphasizing effective communication and issue resolution. The combination of her educational background and practical experience has equipped her with the necessary tools to navigate the complexities of the financial services industry.