Christa J Dunn
About Christa J Dunn
Christa J Dunn is a Help Desk Analyst with five years of experience at FS Investments. She has a background in customer service and has completed multiple technology-focused educational programs.
Work at FS Investments
Christa J Dunn has been employed at FS Investments as a Help Desk Analyst since 2019. In this role, she is responsible for providing technical support and assistance to users within the organization. Her position involves troubleshooting issues, managing help desk inquiries, and ensuring that IT services run smoothly for all employees.
Previous Experience at Citi
Prior to her current role, Christa worked at Citi as an Executive Support Intern for one month in 2019. During this internship, she gained experience in providing support to executives, which helped her develop skills in communication and problem-solving within a corporate environment.
Customer Service Background
Christa has a background in customer service, having worked as a Customer Service Representative at Family Dollar from 2013 to 2016 for three years. This role involved assisting customers with inquiries, managing transactions, and ensuring a positive shopping experience.
Education and Expertise
Christa studied at The City College of New York, where she earned a Bachelor of Engineering (B.E.) in Chemical Engineering from 2011 to 2016. Additionally, she completed the NPower Tech Fundamentals Program in 2019, achieving a certification in Information Technology. She furthered her education by completing the NPower Cloud Computing Program in 2021, also earning a certification in Information Technology.
Leadership Role at CAMBA
In 2019, Christa served as a Group Leader at CAMBA for three months. In this capacity, she was responsible for overseeing group activities and providing guidance to participants, which enhanced her leadership and organizational skills.