Gabriel P.
About Gabriel P.
Gabriel P. is a Remote Support Engineer at FTI - Frontier Technology Inc, with a background in business administration and cybersecurity. He has experience in various roles, including Human Resources Manager and Security Apprentice, and holds certifications in CompTIA Security+ and Evolve Security.
Work at FTI - Frontier Technology Inc
Gabriel P. has been employed as a Remote Support Engineer at FTI - Frontier Technology Inc since 2024. In this role, he is responsible for providing technical support and troubleshooting assistance to clients remotely. His position requires a strong understanding of network systems and effective communication skills to resolve issues efficiently.
Education and Expertise
Gabriel P. holds a Bachelor's degree in Business Administration and Management from Franklin University, which he completed in 2023. He also earned an Associate's degree in Business Administration and Management from Eastern Gateway Community College in 2021. Additionally, he is pursuing Network Engineering studies at Franklin Apprenticeships, enhancing his technical expertise in the field.
Background in Cybersecurity and Network Engineering
Gabriel P. completed a Network Engineer Pre-Apprenticeship program, which provided him with foundational knowledge in network engineering. He also studied Cybersecurity at Evolve Security Academy, where he earned the Evolve Security Certified Professional certification. His background includes a strong interest in Identity and Access Management (IAM), positioning him well for a career in cybersecurity.
Previous Work Experience
Before joining FTI, Gabriel P. worked in various roles that contributed to his skill set. He served as a Dog Walker at The Dog Walking Network from 2017 to 2021 and as a Security Apprentice at Evolve Security Academy for five months in 2021. He also held the position of Human Resources Manager at NEW WAVE HOME HEALTH CARE, LLC from 2021 to 2023, where he specialized in employee onboarding and offboarding processes.
Certifications and Professional Development
Gabriel P. holds the CompTIA Security+ certification, reflecting his commitment to ongoing education in cybersecurity. This certification, along with his practical experience and training, demonstrates his preparedness to tackle challenges in the cybersecurity landscape and contribute to effective security practices.